MEMBERSHIP POLICY
Memberships are non-refundable and non-transferable. Credits may be provided with a doctor’s note. Monthly dues are automatically drafted on the 1st or the 15th of each month. Submit a cancellation request through your online acount 7days prior to your next billing date. Alternatively, send a written email notice to linh@wmaymca.org 7 days prior to your next billing date to request cancellation. Termination requests submitted less than 7 days before the next billing cycle will not take effect until the following month. Requests made on weekends or holidays will be reviewed on the next business day. If you terminate your membership, a $50 reactivation fee will apply if you return within six (6) months. Annual memberships are paid in full at the time of registration and can only be placed on hold for medical reasons with a doctor’s note. Monthly memberships are eligible for holds. To place a monthly membership on hold, a 7-day written notice is required. Holds are limited to three (3) months per calendar year, with a $10 monthly fee (waived for medical reasons with a doctor’s note). After the hold period, the monthly dues will resume auto-drafting on the original draft date. Memberships are not extended, prorated, or refunded in the event of temporary YMCA facility closure or operational disruption.
CREDIT CARD PROCESSING POLICY
A 3% Credit Card Fee will be automatically applied to all credit card transactions. This includes payments made for memberships, paid programs, day passes, apparel, donations, and other related services. Please be advised that this fee exclusively covers the cost of acceptance and cannot subject to be waived.
- The transaction amount and the credit card fee will appear as separate line items on your receipt.
- However, the total amount charged will show as a single, consolidated charge on your credit card statement.
We offer alternative payment methods to help you avoid incurring this fee:
- Payments made by ACH, debit cards, checks, or cash will not incur this fee.
- To avoid the fee on recurring payments, please log into your account and update your payment method to ACH, debit card, or a personal or business banking account.
- Payments by check or cash are accepted only for annual memberships paid in full and must be completed in person. Recurring payments for monthly membership or paid programming cannot be made using cash or check.
ENTRANCE POLICY
- Each time you come to the Y, for security reasons, you will need to bring your membership card (key tag or phone app) to scan when entering the building.
- All children 11 & Under must be accompanied by an adult in the facility.
- All 17 & Under must have an 18+ parent/guardian present to sign waivers to register for a Membership or Community Membership (Daily Guest Passes, programs, etc.)
- Please click here to see our Youth Guidelines Policy.
MEMBERSHIP TERMINATION
Upon terminating your account, you will be charged a rejoining fee of $50 to reactivate if under 6 months. This fee is waived for Swim Team and Pre-Team participants and members returning from college.
MEMBERSHIP CHANGE POLICY
A $25 fee will apply for downgrading a YMCA membership category. This fee helps cover administrative costs of processing membership changes.
MEMBERSHIP CARD
The Welcome Center will provide all new members with a key tag and a digital barcode, which can be accessed through a text message or email for facility entry. A $10 fee applies to lost or replacement key tags.
MEMBERSHIP HOLDS
- Monthly Membership: A written cancellation request must be submitted at least 7 days before your scheduled draft date (the 1st or the 15th of the month)
- Membership Holds: Members may place their membership on hold for up to 3 months within a 12-month period.
- Hold Fee: A non-refundable $10 monthly hold fee applies. This will be waived for medical reasons with a doctor's note.
- Automatic Reactivation: At the end of the hold period, monthly membership dues will automatically resume on your original draft date.
- Annual Membership: Membership holds are available for annual memberships only for medical reasons and require a doctor's note.
RETURN PAYMENT FEE POLICY
A $35 fee will be applied for any membership payments returned due to non-sufficient funds (NSF), including payments made by credit card, bank draft, or check.
RAPTOR MANAGEMENT SYSTEM
To help maintain a safe and secure environment, all visitors ages 18 and older are required to present a valid photo ID, such as a driver's license, upon entering the YMCA. The YMCA uses the Raptor System, which compares a visitor's name and date of birth against the National Sex Offender Registry. This is the only database checked by the system. Please note that no other information from your ID is collected or stored, and your information is not shared with any outside agency. This process is used solely to support the safety and well-being of our members, participants, staff, and guests.
The following people (Adults 18+) will need to report to the Welcome Center upon your first visit to the YMCA:
- All Visitors
- All Contractors/Vendors
- All Non-Member Program Observers (Swim Lessons, Swim Team, Youth Programs, etc.)
- All Non-Member Adults attending Special Events
- All Non-Member Adult Aides or Chaperones
COMPLIMENTARY GUEST PASS
Members are welcome to bring guests to the YMCA. All guests must register at the Welcome Center and complete a Guest Waiver prior to using the facility.
- Eligible memberships receive two (2) complimentary guest passes per calendar year.
- Guest passes can be requested in advance by emailing info@wmaymca.org or visiting in person.
- Guests under the age of 18 must have a parent or guardian (18+) present to complete the Guest Waiver during their first visit.
- Complimentary guest passes are limited to one redemption per month.
- Guests are limited to two (2) complimentary guest pass visits per calendar year.
- Please Note: UnitedHealthcare (UHC), Clover, and Short-Term Memberships (College Holiday/Summer) are not eligible for complimentary guest passes
TOUR POLICY
While it is not required to schedule a tour of the facility prior to inquiring about membership, we do recommend coming for a tour during the following hours. Tours are not guaranteed to be available outside of tour hours.
Tour Schedule
- Monday – Friday 9:00 AM-3:00 PM
- Saturday and Sunday 9:00 AM-1:00 PM
DAILY GUEST PASS Guests are welcome to visit the YMCA by purchasing a day pass at the Welcome Center.
- Guests ages 11 and under must be always accompanied by an adult while in the facility.
- All guests must register at the Welcome Center and complete a Guest Waiver prior to using the facility.
- Guests under the age of 18 must have a parent or guardian (18+) present to complete the Guest Waiver during their first visit.
- Day passes are available for purchase in person only at the Welcome Center and cannot be purchased online in advance.
- Daily Guest Pass Pricing: Adults $20 | Youth & Teens $15 per visit.
CODE OF CONDUCT
The West Morris Area YMCA is a nonprofit organization that embraces the core values of caring, honesty, respect, and responsibility. By joining the YMCA, you as a member are agreeing to these values. If at any time your behavior does not support these values, the YMCA has the right to revoke your membership status.
Members are expected to comply with all YMCA policies as stated on our website.
The YMCA promotes a safe, welcoming environment for all members and guests, therefore you shall:
- Always act appropriately in a mature and responsible manner
- Respect the rights and dignity of others
- Refrain from language or any action that can hurt or frighten another person or that falls below a generally accepted standard of conduct
- Be responsible for your personal comfort and safety and ask any person whose behavior threatens your comfort to refrain. If you feel uncomfortable in confronting the person directly, report the behavior to a staff person – director or supervisor on duty.
Prohibited actions specifically include:
- Indecent or unsafe attire
- Smoking and the use of e-cigarettes/vapes, the YMCA is a smoke-free environment. This includes our outdoor property.
- Having any glass containers in the building, the YMCA is a glass-free facility
- Verbally abusive behavior, including profanity, angry language, name-calling or shouting
- Physical contact with another person—including pushing, shoving, or roughhousing of any kind—that may pose a danger or threat of harm
- Any demonstration of sexual activity or sexual contact with another person
- Harassment or intimidation by words, gestures, body language or any menacing behavior
- Theft or behavior that results in destruction of property
- Carrying or concealing any weapons or devices or objects that can be used as weapons
- Using or possessing illegal chemicals or alcohol on YMCA property or YMCA-sponsored programs
- Using video/photography devices throughout the locker rooms or Aquatics area.
Members and guests shall identify themselves when asked.
MEMBERSHIP CANCELLATION POLICY
Member Conduct
The West Morris Area YMCA is committed to providing a safe and welcoming environment for all. Membership privileges may be suspended or revoked, without refund, for:
- Assisting non-members with unauthorized entry into YMCA facilities
- Physical or verbal abuse toward YMCA staff, members, or guests
- Violating the YMCA Code of Conduct, facility policies, or program rules
Payment Authorization
By enrolling in a membership or program, you agree that:
- The payment information provided is accurate and up to date
- Membership dues and program fees may be charged to the payment method on file
- Charges will be honored by your financial institution or credit card provider
- You are responsible for all applicable fees, charges, and penalties
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- Returned Payment Fee: $35 for payments returned due to insufficient funds (credit card, bank draft, or check)
- Membership Downgrade Fee: $25 administrative fee for membership category changes
Membership Terms
- Monthly memberships are automatically drafted on the 1st or 15th of each month.
- Annual memberships are paid in full at the time of registration.
- Annual memberships may only be placed on hold for medical reasons with a doctor's note.
- Memberships are not extended, prorated, or refunded due to temporary facility closures or operational disruptions.
- Credits may be considered with a valid doctor's note.
Membership Cancellation
To cancel a monthly membership:
- Submit a cancellation request through your online account at least 7 days before your next draft date, or Email a written cancellation request to linh@wmaymca.org at least 7 days before your next draft date
- Requests received fewer than 7 days before the next draft date will take effect after the following billing cycle
- Requests submitted on weekends or holidays will be processed on the next business day
Reactivation Fee
- A $50 reactivation fee applies to memberships reactivated within six (6) months of cancellation.
Exclusions: The reactivation fee is waived for Swim Team and Pre-Team participants, as well as members returning from college.
Membership Holds
Monthly memberships may be placed on hold under the following conditions:
- Written notice must be submitted at least 7 days before your next draft date
- Holds are limited to three (3) months per calendar year
- A $10 monthly hold fee applies
- The hold fee is waived with a valid doctor's note
- Membership dues will automatically resume on the original draft date following the hold period
Membership Rate Changes
Membership rates are subject to change.
- Members will receive at least 30 days' advance notice of any fee increase via email
- Notice will include the new rate and effective date
- Members may terminate their membership prior to the effective date of a rate increase; all termination requests are subject to the Membership Termination Policy.
Membership Category Changes
- Membership categories are based on age and household status.
- If you no longer meet the age requirements for your current membership category, your account will be automatically updated to reflect the new applicable category.
- Members may terminate prior to the effective date if they choose not to accept the updated category; all termination requests are subject to the Membership Termination Policy.
Questions? Contact the Welcome Center or email linh@wmaymca.org for assistance.
CLASSES/PROGRAMS MAKE-UP & REFUND POLICY
No make-ups, credits, or refunds will be given to individuals missing classes or programs.
No credits or refunds will be issued to accounts for weather closing or other facility closings.
SWIM LESSON MAKE UP POLICY: The cancelled lesson will be available as a make-up lesson. Make-up Lessons are limited to 1 per month. You must be currently enrolled in the lesson program to use makeups. You must contact our Swim Lesson Coordinator Samantha at aquaticinfo@wmaymca.org to schedule. No drop-ins are allowed. Missed makeups will result in forfeiture of that class. Any current credits issued to your account will expire 1 year after the issued date.
The YMCA reserves the right to cancel any class or program if attendance or registration does not meet the class quota. The full program fee will be returned to those who have paid. A refund will not be given unless the class is canceled by the YMCA.
NATIONWIDE MEMBERSHIP
Nationwide Membership is available only to active, full-facility, full-privilege paid memberships at participating YMCAs. UHC/Clover and short-term memberships do not qualify.
Members can visit participating YMCAs in the U.S. and Puerto Rico at no additional cost. An additional waiver is required, and members must visit their home Y at least 50% of the time each month.
Upon arrival, members must show:
- Photo ID
- Home Y key tag or QR code
Reciprocity Guests: Active members of another YMCA can visit the West Morris Area YMCA free up to 5 times per month. On the 6th visit, a day pass is required.
**Please note: United Healthcare AARP Renew Active members are not eligible for Nationwide Membership**
WEATHER-RELATED CLOSINGS
Our YMCA facilities and programs will maintain regularly scheduled hours as long as weather permits. In the event of inclement weather, please refer to the following options to learn more about facility closures or program delays.
If the Y is closed, all programs have also been canceled.
Download the Daxko Core App in the App Store or Google Play
Follow us on Facebook (@wmaymca) and Instagram (@wmaymcanj) for updates.
Alerts will be posted on the homepage of the website.
In order to register for email alerts, you must sign up online. Visit the homepage of our website and scroll to the bottom of the homepage and enter your name and email address.
LOST/STOLEN ITEMS
The YMCA is not responsible for lost or stolen items. If you have lost something, please see the Welcome Center staff for assistance with Lost & Found. Unclaimed items may be disposed of or donated to charity every two weeks.
FINANCIAL ASSISTANCE The YMCA offers financial assistance for membership and programs. If you apply for financial assistance and receive reduced funds, you are only eligible once per year and must reapply each year.
LOCKER ROOM POLICY
To maintain a safe and respectful environment, all members and guests must follow these locker room guidelines:
- Locks & Belongings: Members must bring their own locks and remove them after each visit. Overnight use of lockers is not permitted.
- Valuables: The YMCA is not responsible for lost or stolen items. Please store valuables securely and avoid bringing unnecessary items.
- Abandoned Property: Locks left overnight will be removed by staff. Items will be held for a short period before being considered abandoned.
- Respectful Use: Please always be courteous to others. Use of video or photography devices is strictly prohibited in Locker rooms, Saunas, Steam Room, and Aquatic areas.
- PLEASE NOTE: Children under the age of 18 are NOT PERMITTED in the men's and women's locker rooms. The Girls and Boys Locker Rooms are available children 17 and under as well as for parent/child pairings of the same sex. For parent/child pairings of the opposite sex, you may use the Sally Schenkman Family Locker Room.
CELL PHONE POLICY Use of cameras and cell phones is not allowed on YMCA property including the locker rooms or bathroom areas.
Respect Fellow Members: Locker Rooms are NO PHONE ZONES. Cell phones are prohibited in all locker rooms. Cell phones are prohibited while using the Main Pool, Warm Water Pool, Steam Room & Sauna. Video & photography are prohibited in the entire aquatic center, bleachers, and pool decks at all times.
SAUNA POLICIES
- Those taking medications for high blood pressure, heart patients, & pregnant women are considered high risk and should not use the sauna.
- Limit your time to a maximum of 10 minutes. Do not use alone. Another person must be physically present in the immediate area.
- Please remain upright. If you are lying down, staff cannot determine if you are conscious.
- Food, drinks or gum is NOT allowed-it is strictly prohibited. Clear water only.
- We are a glass-free facility.
- Shaving is not allowed.
- Reading materials are not permitted.
- Do not hang your towel or clothes to dry-it is an extreme fire hazard.
- No street shoes-they track dirt in from outside.
- Use of body lotions, oils, menthol, or suntan lotion is prohibited.
- Exercise is unsafe and not permitted.
- Sit on a towel if you are using the sauna nude.
- Do not use the sauna while under the influence of anticoagulants, antihistamines, vasodilators, vasoconstrictors, stimulants, alcohol, hypnotics, narcotics or tranquilizers.
- The use of cell phones are strictly prohibited & enforced.
STEAM ROOM RULES & GUIDELINES
- You must be at least 18 years old to use the Steam Room.
- Please take a cleansing shower before entering.
- Maximum usage time is 10 minutes.
- Do not use the Steam Room alone.
- Appropriate swimwear is required.
- Non-traditional swimsuits must be form-fitting and made of a wicking material.
- Appropriate footwear (sandals, Crocs, or water shoes) must be worn.
- Please remain upright while using the Steam Room.
- If you are lying down, staff cannot determine if you are conscious.
- Exercise is not permitted in the Steam Room.
- Do not splash water on the sensor.
- The use of essential oils is not permitted.
- Do not use the Steam Room while under the influence of alcohol or drugs.
- Individuals taking medication for high blood pressure, those with heart conditions, and pregnant women are considered high risk and should not use the Steam Room.
- Obey the lifeguard and YMCA staff at all times.
DROP-IN BABYSITTING Ages 3 months-8 years old Up to age 9 when Kids Corner is not open.
Quality drop-in childcare at no cost to our Family Memberships. This service is available only while a parent or guardian is actively participating in a YMCA class, program, or workout within the facility. Parents or Guardians must remain on-site at all times.
KIDS CORNER Ages 7-11 years old. Video games, air hockey, dart board, game table and so much more! No additional cost to our Family Memberships. This service is available only while a parent or guardian is actively participating in a YMCA class, program, or workout within the facility. Parents or Guardians must remain on-site at all times.
TRAINING/INSTRUCTION POLICY
Personal training, coaching or any type of instruction at the West Morris Area YMCA is provided by YMCA employees only. This includes and is not limited to fitness training, swim coaching and sports coaching. Persons not employed by the Y are prohibited from providing instruction of any kind at the YMCA for members or participants.
An individual may be seen as providing instruction if they are:
- Receiving payment for an exercise or coaching session
- Designing a program or workout
- Providing exercise, sports, or swim technique
Failure to comply with the Training/Instruction Policy may result in suspension or termination of YMCA membership/guest privileges.
OUTDOOR FIELD USE POLICY
The Field Area, located to the left of the Main Building, is strictly for use of YMCA Programs and Classes For safety reasons, the outdoor field, sand studio and playground are off-limits unless supervised by YMCA staff.
YOUTH PASSPORT: FITNESS
- 14 years old and up can use you lower fitness area and cardio room without any restrictions
- 12 and 13 years old are required to do the youth fitness passport to use the equipment properly in lower fitness area and Cardio room without a supervision of an adult
- 10 and 11 years old are required to do the youth fitness passport under a direct supervision of an adult or a parent. They must be always accompanied by an adult or a parent during the workout either in Cardio room and or Lower Fitness Area
WE ARE A GLASS-FREE FACILITY.
